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Mon to Fri, 9:00am to 6:00pm

Maintenance and support

Website maintenance in Peterborough

Once your website is live, it needs looking after. We handle security updates, performance checks and fixes, so your site stays fast and dependable.

  • Security updates and performance checks
  • Senior UK specialists, no outsourcing
  • One point of contact
Maintenance & Support

What happens after launch

Every website runs on software that keeps changing. Plugins and third party code update, browsers move on and security threats evolve. Our website maintenance in Peterborough means applying updates carefully, watching performance and fixing issues before they cost you enquiries.

Maintenance is not only about stopping things going wrong. Real visitor behaviour shows what could work better, so we suggest improvements, from quicker pages to clearer enquiry forms. We explain each one plainly, so you decide what is worth doing now and what can wait.

What’s included

What maintenance covers

Everything your website needs to stay secure, fast and useful after launch.

01

Security and software updates

We keep your platform, plugins and themes up to date, closing security gaps and checking everything still works.

02

Performance monitoring

We track speed and Core Web Vitals, so slowdowns are caught before your customers notice.

03

Technical support

Broken forms, glitches or questions all go to one person who knows your site. No outsourced helpdesk.

04

Ongoing improvements

Practical changes based on how visitors use your site, from simpler navigation to stronger calls to action.

05

Plain English reporting

We tell you what we have updated, fixed or improved, so you know what your budget pays for.

06

SEO and Google Ads

Want more enquiries too? The wider Telsa Media team can help with SEO and Google Ads.

Platforms & capabilities

What we work with

WordPressWooCommerceShopifyHeadless CMSCustom frameworksCore Web VitalsPlugin and theme updatesSpeed and performance checks
<1s

Typical load time

100

Lighthouse target

4 to 8

Weeks to build

Why choose us

Why clients stay with us

Someone who knows your site

Updates, fixes and questions go to the same contact in our own UK team, so you rarely start from scratch.

Built to be maintained

When we create your site, we write clean, secure, maintainable code and build for 99.9% uptime, so updates stay straightforward.

Proven long term relationships

98% client retention and 250+ websites and apps delivered since 2015. Telsa Media is rated 4.7/5 on Trustpilot from 100+ reviews.

How we work

A clear process, from first call to launch day.

Every website we build follows the same clear process, and our support carries on long after launch day.

  1. 01
    Week 1

    Discover

    We get to know your business, customers, technical requirements and goals, then agree the scope of the build.

  2. 02
    Weeks 1 to 2

    Plan & architect

    We map the site structure, functionality, technology and integrations into a clear, agreed roadmap.

  3. 03
    Weeks 2 to 8

    Design, build & test

    We design and develop with clean, secure code, share regular updates and test thoroughly across devices.

  4. 04
    Ongoing

    Launch & support

    We launch, monitor performance and stay on hand for maintenance, security updates and technical support.

Get a free project scoping call.

Tell us about your website and what you need from ongoing support. We’ll map out the right approach at no cost.

Related work

Websites our team has built

Our work ranges from the Sutton United FC WordPress platform, engineered for matchday traffic, to the Silverstone Rally School online booking experience.

See all our work
FAQs

Website maintenance questions

Can’t see your question here? We’re always happy to talk it through, with no obligation.

Why does my website need maintenance if it looks fine?

Much of what keeps a website safe happens behind the scenes. Its content system, plugins and third party code get regular updates, often to fix security weaknesses. Left alone, a site can slow down, break or become an easy target. Maintenance catches these issues early.

What if something on my website stops working?

Call 020 8686 4577 or email hello@telsamedia.com and tell us what you are seeing. Your point of contact will look into it, explain the cause clearly and agree the fix with you. We are open Monday to Friday, 9:00am to 6:00pm.

How do we agree what maintenance covers?

We start with free project scoping, looking at your site, its platform and your goals, then agree a clear, fixed scope. Cost depends on your site’s size, its platform and how much improvement work you want alongside routine updates.

Is maintenance just fixes, or will my site keep improving?

Both. Updates and fixes keep your site secure and working. We also look at how visitors actually use your pages and suggest practical improvements, then you decide what goes ahead.

Which platforms can you look after?

WordPress, WooCommerce, Shopify, headless CMS platforms and custom frameworks. Not sure what your site runs on? Send us the address and we will check as part of scoping.

Start your project

Let us look after your website

Tell us about your website and what you need. We serve Peterborough businesses and reply to every enquiry within one working day.

What happens next

  1. We reply within one working day to arrange a short, free project scoping call.
  2. We send a clear, fixed scope proposal with a realistic timeline.
  3. You decide, with no pressure and no obligation.

Taking on new projects

Get a free quote

Free, no obligation quote. We reply within one working day.

No obligation Reply within 1 working day

Thanks, your enquiry is in.

We’ll be in touch within one working day. If it’s urgent, call us on 020 8686 4577.